Executive Leadership

Our team is comprised of an exceptionally talented team of industry leaders that bring together extensive experience garnered in senior management positions at Fortune 500 and successful start-up companies, including  AlliedSignal, AltaVista, Ariba, Arthur Andersen, Digital Equipment Corporation, Employease, Ernst & Young, General Electric, Honeywell, i2, IBM, McKinsey and Company, Oracle, PeopleSoft, SAP and The Boeing Company.

Collectively, Servigistics’ management team forges the strategic vision of the company and focuses on achieving the long-term goals of predictability, profitability, sustained growth and 100 percent customer satisfaction. Servigistics’ management team is also responsible for attracting and retaining a professional workforce that meets the highest standards and for providing a rewarding environment to its associates.

Eric Hinkle
Chief Executive Officer

As Chief Executive Officer for Servigistics, Eric has overall responsibility for the company's strategy, organization and operations, and serves as a member of the board of directors. With more than 25 years in technology development and executive leadership positions, he has extensive experience building successful businesses and applying technology to deliver value across a number of different industries.

Prior to joining Servigistics, Eric served as chief executive officer, acting chief financial officer and director for MediaOcean, providing Web-enabled research, sales, order management, integration, and e-business solutions to television and radio broadcasters and rep firms. He raised $15 million of venture capital, prior to orchestrating the sale of the company to Donovan Data Systems in 2002.

Previously, Eric served as president, chief operating officer and director for Radiant Systems, providing integrated POS, back-office and headquarters management solutions to multi-location retailers. He grew the business from $15 million in 1995 to $130 million in 1999, and launched a successful IPO in 1997. Prior to Radiant Systems, he served as general manager of a $200 million avionics business for AlliedSignal, as senior engagement manager for McKinsey and Company and as an engineer for IBM Research.

Eric holds a bachelor's degree in Computer Engineering from Brown University, a master's degree in Electrical Engineering from Stanford University, and an MBA from Harvard Business School, and serves on the Board of the Metro Atlanta Chamber of Commerce.

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Mike Landry
Founder and Executive Vice President, Strategy and Sales

As Founder and Executive Vice President, Strategy and Sales for Servigistics, Mike is responsible for product strategy and business development. Mike has more than 25 years of experience delivering software and consulting solutions for service, most recently with Vantive. Since starting Servigistics in 1999, he has led the creation, development and implementation of the Servigistics solution for a roster of blue chip clients.

With Mike's visionary leadership, Servigistics has developed the industry's broadest and deepest Strategic Service Management solution, attracting many global market-leading clients and raising substantial capital. Today, Servigistics is the fastest growing company in the after-sale service software industry, with highly referenceable clients across high tech, aerospace, motor vehicles, medical, telecommunications, and consumer and industrial products.

Global leaders who have turned to Servigistics to improve customer service levels, drive revenues, and increase profits include companies such as ATR, CNH, Credence, Dainippon Screen, Dell, EMC, Electrolux, Eurocopter, GE, Hamilton-Sundstrand, Hitachi, Home Depot, Honeywell, IBM, IKON, Johnson & Johnson, Juniper, Konica-Minolta, LG, Maytag, Mazda, Motorola, MTD, NACCO, Patterson Dental, Radiant Systems, StorageTek, Subaru, Sun Microsystems, Toshiba, the United States Postal Service, Volvo and VW.

Mike holds a bachelor's degree in Computer Science from Georgia Tech and a master's degree in Economics from Georgia State University.

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Lee Smith
Executive Vice President, Operations

Lee brings more than 20 years of experience in the high tech, commercial and defense industries to his role as Executive Vice President, Operations for Servigistics. Lee began his career in 1985 at GE, where he worked in the Aerospace and Aircraft Engine divisions and was a graduate of the GE Manufacturing Management and Advanced Course in Engineering Programs. While at GE, he gained experience across a broad variety of functions in software and technology, from development and quality to program management, manufacturing and direct sales, and he was successful in significant leadership positions managing large organizations.

Lee also worked at AlliedSignal Aerospace as a product line director, leading performance, reliability and customer satisfaction improvement initiatives and new product development programs, as well as efforts to consolidate two operating divisions.

In his most recent position at Radiant Systems, Lee held senior management positions in software development, business development, and client management. Lee also led the ASP hosting operations, internal business applications, and the effort to build the indirect sales channel for Radiant products.

Lee earned a bachelor's degree in electrical engineering from Virginia Tech and a master's degree in electrical engineering from the University of Cincinnati.
 
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Gary Brooks
Executive Vice President, Worldwide Marketing and Alliances

As Executive Vice President of Worldwide Marketing and Alliances, Gary is responsible for the development and execution of global marketing strategy, to include positioning, branding, demand creation, public relations, product marketing and strategic partnerships. He brings more than 25 years of experience in strategic positioning and marketing of enterprise software solutions to the company.

Prior to Servigistics, Gary served as vice president of corporate marketing for Ariba, Inc., where he led the company's global marketing efforts and successfully positioned Ariba as the high-valued business-to-business software leader.

Before joining Ariba, Gary served as vice president of marketing at TRADEX Technologies, where he developed and implemented strategic market positioning that led to the successful merger between Ariba and TRADEX. Ariba acquired TRADEX for $5.6 billion in Ariba stock in March 2000, one of the largest software mergers to date.

Prior to TRADEX, Gary served as vice president of marketing for Fortress Technologies and director of product marketing for AltaVista and spent 13 years with Digital Equipment Corporation, where he served in a variety of senior marketing communications and product marketing positions.

Gary is a co-founder of the Atlanta Chief Marketing Officer (CMO) Round Table and Chairman of the Brooks Family Foundation. He holds a bachelor's degree from Northeastern University, a master's degree from Lesley College, and is a retired United States Army Reserve Officer. In 2006 The Technology Association of Georgia (TAG) named Gary Georgia's "Technology Marketing Executive of the Year."

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Bill Atkinson
Chairman

Having a wealth of international executive management and operations experience, Bill serves in the role of Chairman at Servigistics, as well as a number of other companies, including Click Commerce, ProLogic Redemption Solutions and Palladium Energy.

Bill also serves as an Operating Partner for Marlin Equity Partners, where he is focused on investment opportunities in the technology sector. His primary responsibilities include providing due diligence, operational support and oversight to Marlin portfolio companies. Bill's industry experience is broad based, including several years in payment processing, as well as more than 20 years in enterprise software and services businesses.

Prior to Marlin, Bill was executive vice president of the payment systems business of VeriFone Holdings Inc., reporting directly to the CEO, with global responsibility for the payment terminal business and revenue responsibility of $720 million. He also had operational responsibility for the International Division (EMEA, LAC and ASPAC), and under his leadership, revenue increased from $100 million to over $400 million.

Prior to joining VeriFone, Bill served in executive positions in the enterprise software industry including executive vice president at Cayenta, Inc., a subsidiary of Titan Corporation, focused on enterprise application software and hosted applications serving major retailers. Prior thereto, he was CEO of Expersoft Corporation. Under his leadership, the company transformed itself from a traditional OSS software company to a world-class telecommunications infrastructure software provider and was successfully sold to Vertel Corporation.

After the sale of Expersoft, Bill remained with Vertel where he held the position of senior vice president, and led a worldwide sales organization with extensive international operations.

Bill earned a B.S. in Business Administration / Marketing from Northern Illinois University. 

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Peter Vlerick
Vice President, Finance and Controller

Peter has global responsibility for Finance and Administration and is serving as the Company's Controller.

Prior to joining Servigistics, Peter served as senior director of financial planning and analysis at Orbitz Worldwide. During his tenure with Orbitz, Peter was one of the first finance team members hired in the Chicago office where he built a new team and processes from the ground up, implemented new financial reporting systems and procedures, and helped drive operational efficiencies. Prior to Orbitz, Peter worked in a variety of finance positions in his eight years with RR Donnelley. Peter began his career in the audit practice of Ernst and Young, LLP.

Peter received his bachelor's degree in Accounting at Boston College and his master's degree in Business Administration from University of Chicago, and is a Certified Public Accountant.

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