A major shift from next-day to same-day service level agreements is causing high tech companies to evaluate how they manage service parts, mobile technician workforces, share knowledge across their support centers and the pricing of service agreements.   This evaluation has been accelerated by frequent new product introduction, shrinking product lifecycles, outsourced service technicians and declining product-based profit margins which have introduced a myriad of service business risk and challenges to most service businesses.

That's why a rapidly growing list of marquee, high-tech companies including Dell, Sun Microsystems, IBM, Juniper Networks, Motorola, EMC, InFocus, IKON Office equipment and others have tapped Servigistics to help them transform their service business operations.   Servigistics offers the only integrated Strategic Service Management software solution that combines service parts, technician workforce , knowledge management and pricing management with a deep understanding of high-tech service to enable companies to maximize the service business value capture.  Servigistics has more high-tech customers than any other service solution provider and is rapidly becoming the high-tech industry standard for Strategic Service Management.

Servigistics believes in delivering beyond expectations, but don't just hear it from us, hear it from our clients.