2004 Articles
October 03, 2004
Farm Equipment - MTD Selects Servigistics for Parts Management
Farm Equipment
MTD Products, Inc., a global leader in outdoor power equipment manufacturing, and Servigistics, Inc., a provider of service parts management solutions, announced that MTD has selected Servigistics to manage the company's service parts operations.
The Servigistics Planning solution will enhance MTD's customer service levels, while optimizing inventory and streamlining operations. Scheduled for completion by year-end, the Servigistics' solution will be deployed on a Linux, Websphere and Oracle database system, and fully integrated to MAPICS ERP.
"Having the right part, at the right place, at the right time is critical to delivering quality service in the power equipment business," said Gary Lobaza, MTD's Senior Vice President of Service. "As a result, MTD set out to find a service parts management solution that would enable the company to improve its service parts inventory management, increase the accuracy and efficiency of service parts forecasting, reduce costs and ultimately make certain our dealers and distributors have the right parts when they need them. We selected Servigistics because of its proven track record of helping a very impressive list of leading companies around the world achieve goals very similar to ours."