2005 Articles
October 02, 2005
Reverse Logistics News - Servigistics' Customers Share Successes in New Service Parts Management Report
Reverse Logistics News
Increased corporate focus on aftermarket service as a key driver of top-line growth, profitability, and customer satisfaction will sustain investments in service parts management (SPM) automation, according to the new Aberdeen Group report, Service Parts Management Solution Selection Report.
Aberdeen estimated the service parts management solution market at $105 million in 2004 with a projected year-over-year growth rate of 20%.