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2005 Articles

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November 08, 2005

Innovative Forum - Servigistics Asia and HP Japan to offer complete service parts management solution to manufacturers and distributors

Innovative Forum

TOKYO and ATLANTA -- Hewlett-Packard Japan, the Japanese arm of Hewlett-Packard Company, and Servigistics, the leading service parts management solution provider, today announced an agreement to offer the Servigistics Service Parts Management solution in combination with HP Japan's business consulting services to manufacturers and distributors throughout the region.

Under the agreement, HP Japan will leverage the award-winning Servigistics Service Parts Management solution to enable product manufacturers and distributors to realize improved effectiveness and efficiency in their service businesses. Additionally, HP Japan will provide complete support services from the pre-implementation phase through post-implementation phase, including value assessments, consulting services, system design and architecture support and system maintenance.

"This strong partnership between HP Japan and Servigistics will deliver significant value to mutual clients," said Eric Hinkle, Servigistics CEO. "HP has an impeccable reputation around the world as a best-in-class provider of technology solutions and services. Through this partnership, HP Japan is demonstrating their strong commitment to provide clients with a high-quality service parts management solution, and we are very pleased to be working with them."

Providing the only true global solution for service parts management, Servigistics meets the unique challenges of global service operations with unparalleled scaleability; comprehensive, multi-echelon functionality; and a flexible, open, Web-native technology architecture that provides visibility across the extended service enterprise with full integration to existing systems.

For more information: www.servigistics.com