2005 Articles
December 03, 2005
Innovate Forum - Dainippon Screen Implements Servigistics for Service Parts Management
Innovate Forum
Dainippon Screen, a supplier of semiconductor fabrication equipment, and Servigistics, a provider of service parts management solutions, announced today that Dainippon Screen has successfully implemented the Servigistics Service Parts Management solution across its global service parts network.
Deployed in less than 28 weeks across Dainippon Screen's 60+ stocking locations in twelve countries, the Servigistics solution will enable Dainippon Screen to achieve global visibility across its service parts network, while reducing its service parts inventory investment. With Servigistics, Dainippon Screen will also maintain world-class service parts availability and equipment uptime. Servigistics worked with Nihon Unisys throughout the implementation phase, as a result of their partnership agreement announced last year to offer service parts management solutions throughout Japan.
"Service parts availability is key to delivering world-class service and maximizing system uptime," said Takashige Suetake, Vice Chairman, President of Semiconductor Equipment Company at Dainippon Screen. "Our investment in Servigistics will enable DNS to have complete visibility across our global service parts network and dramatically improve service parts fill rates, which will enhance our ability to consistently achieve our service goals."
"We are pleased by Dainippon Screen's decision to partner with Servigistics and look forward to delivering a significant return on their investment in the Servigistics service parts solution," said Hiroshi Shimizu, General Manager of Servigistics Asia. "Our team is dedicated to helping Dainippon Screen achieve their service-related goals."
Dainippon Screen joins a growing base of Servigistics clients in the Asia-Pacific (APAC) region, including such companies as Toshiba Medical, Toshiba Tec and Uniadex. Building on the company's already strong and growing presence in the Americas and EMEA, Servigistics extended operations to Asia in 2004 by opening regional headquarters in Tokyo to provide local services and support for APAC-headquartered clients, as well as to serve in-region operations of global clients headquartered in the Americas and EMEA.
For more information: www.screen.co.jp/ or www.servigistics.com.