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January 01, 2006

Reverse Logistics News - InFocus Raises the Bar on Service with Servigistics Implementation

Reverse Logistics News

Servigistics, Inc., the leading provider of service parts management solutions, announced today that InFocus, the world's leading provider of digital projection technology and services, has rapidly achieved its service goals after implementing the Servigistics Service Parts Management solution across its global service network in less than 12 weeks.

InFocus utilizes the Servigistics solution to manage its global service parts inventory and streamline its service parts operations. Since implementing Servigistics, InFocus has decreased backorders by 80% and reduced its inventory investment by 45% while increasing on-time service levels. Servigistics is fully integrated with InFocus' service logistics data, which enables better management of service warehouse inventories, logistics and product repairs.