2006 Articles
May 08, 2006
Supply & Demand Chain Executive Magazine - Blue Coat Selects
Supply & Demand Chain Executive Magazine
Data security company looks to reduce inventory and enhance service
Data security company Blue Coat Systems has selected a service parts management solution from Servigistics for its global service organization.
Blue Coat chose the Servigistics solution, Service Parts Management, as part of its core infrastructure designed to manage the company's rapidly growing service business. The company is looking to the solution to help it reduce inventory and ensure that customer commitments are met.
Hosted by Servigistics and being delivered on-demand, the Servigistics solution will be integrated with Blue Coat's existing Siebel system.
"After outgrowing our existing planning system, we needed a strategic service management solution that could easily scale with our growing business," said Sam Mikles, director of service parts operations at Blue Coat. "After evaluating various solutions on the market, we selected Servigistics for its scaleability, ease of use and breadth and depth of functionality."
Founded in 1996, Blue Coat Systems is a publicly held company based in Sunnyvale, Calif. Blue Coat offers a family of security-related appliances and client-based solutions deployed in branch offices, Internet gateways, end points and data centers. The company has installed more than 25,000 appliances worldwide.