2007 Articles
September 28, 2007
SDCE: FounderTech Successfully Implements Servigistics
Computer manufacturer optimizes service parts inventory across China operations
Atlanta — September 27, 2007 — Servigistics, a strategic service management solution provider, announced today that FounderTech, China's second largest PC manufacturer, has successfully implemented the Servigistics' Service Parts Planning solution across its service business in China.
FounderTech integrated the Servigistics solution to manage 10,000 service parts across three central service locations, 16 field service locations and 68 consignment depots in China. With Servigistics, FounderTech said it aligned its service organization on a single platform to optimize its inventory and manage overall performance at all levels of the service business. FounderTech selected Servigistics because of its post-sale service expertise and proven track record in implementing solutions for leading companies around the world.
"With Servigistics, we have the opportunity to optimize inventory and increase our already high service levels. We're off to a strong start with the on-time-and-within-budget implementation of the Servigistics Strategic Service Management solution," said Sun Guofu, vice president, FounderTech. "The Servigistics solution enables us to have the right part in the right stocking location at the right time, which minimizes downtime for our customers while more effectively controlling our inventory investments."
Hiroshi Shimizu, general manager, Servigistics Asia Pacific, commented, "FounderTech seeks to significantly reduce the service parts inventory while improving service levels at various cities in China. The implementation signifies its strategic investment in service to sustain customer loyalty and maintain market leadership."