2007 Articles
November 29, 2007
AgriMarketing.com: "AGCO NAMES NEW PARTS INVENTORY SERVICE PROVIDER"
Servigistics, the leading strategic service management solution provider, announced today that AGCO Corporation (NYSE: AG), whose well-known equipment brand names include Massey Ferguson, Challenger, Valtra, and Fendt, has selected Servigistics to plan the company's service parts globally and to optimize prices in individual markets globally.
With hundreds of million in global service parts inventory and 2 million planned SKU's, AGCO will utilize the Servigistics solution to offer dealers competitive prices, enhance customer service, and drive efficiencies across the service parts chain. AGCO selected the Servigistics solution, which will be integrated to SAP, based on its robust functionality and proven ability to deliver high value to similar, global market-leading companies.
"AGCO is devoted to providing our customers with world-class service," said Bruce Plagman, VP, Global Parts Division, AGCO. "With Servigistics, we are investing in the capabilities required to sustain high customer satisfaction."
"Companies that maintain high customer loyalty succeed because of the strategic investments they make in service," said Eric Hinkle, CEO, Servigistics. "By deploying the Servigistics Service Parts Planning and Pricing solutions, AGCO is making a strong commitment to provide excellent, ongoing service to their customers."
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