2008 Articles
February 12, 2008
FOX Business: "Servigistics Expands Its Award-Winning Strategic Service Management Suite"
Servigistics, the leading strategic service management solution provider, today announced the availability of its Service Knowledge Management solution, which is part of the award-winning Servigistics solution portfolio. The Servigistics Service Knowledge Management Solution provides easier and faster access to known product-repair problem/solution sets and enables manufacturers' service organizations to dramatically improve first time fix-rates, avoid unnecessary dispatches, and enable customer self-service to increase profitability and enhance customer satisfaction.
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