2008 Articles
March 17, 2008
SDCE: "2008 Supply & Demand Chain Executive Pros to Know"
Honoring supply chain leaders building their companies' 21st century supply chains
Mike Landry, chief technology officer and founder, Servigistics (www.servigistics.com), believes companies that outperform their competitors in the 21st century will use Strategic Service Management solutions to optimize and coordinate all of strategies, decision and activities for the services business and the solutions will do it in such a way that leads to recognizable ROI. For instance, companies that have used Landry's tools to manage service parts globally have seen such results as reduced service parts inventory from $250 million to $160 million.