2008 Articles
June 19, 2008
Vanilla Plus: The Network's Unsung Hero
Inventory management enables carriers to exploit and properly manage their most valuable asset, so why isn’t more attention paid to it, asks George Malim?
As networks grow organically and through acquisition, it has become ever more important to have an accurate inventory of all network resources. The emergence of new and complex to deliver services such as video on-demand compounds this pressure, and attitudes and approaches to inventory management are shifting as a consequence....
...Just because the inventory management requirement is recognised and the effects of efficient systems are more closely correlated to the bottom line doesn’t mean it’s easy to do. “Data has always been a source of intelligence or frustration, depending on its accuracy and accessibility,” says Kevin Tingey, vice president and general manager, Servigistics EMEA. “However, there are no longer any technical or business excuses to compromise on either. Through a web-native solution, users can access accurate inventory information from anywhere in the world, be it corporate HQ, the NOC or a van – often the most critical ‘local operating division’. This allows operators to confidently balance the strategic objectives of stock reduction with the operational objectives of field stock availability and uptime, ultimately delivering profitability and customer satisfaction.”
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