2008 Articles
December 23, 2008
IT Backbones Software News: "Sanyo Electric Service Co. Selects Servigistics Service Parts Management Solution"
Company seeks to optimize service parts availability for Sanyo Electric products and equipment
As part of its goal to increase already high service levels, Sanyo Electric Service Co., the division responsible for service and maintenance on all Sanyo Electric products, needed to redefine the service parts management operation to optimize inventory levels while improving parts availability.
Therefore, Sanyo Electric Service Co. will use the Servigistics solutions to improve global inventory management, thereby increasing service levels and customer satisfaction while also reducing costs and eliminating inefficiencies. Sanyo selected the Servigistics solution because of its proven success and rapid return-on-investment.
“Sanyo’s selection of Servigistics demonstrates the importance of service excellence as a growth driver,” said Hiroshi Shimizu, General Manager, Servigistics, APAC. “By deploying the Servigistics Service Parts Management solution, Sanyo is differentiating itself from the competition by demonstrating its commitment to sustain high levels of service and strong customer satisfaction.”
