2008 Articles
December 15, 2009
Sourcing Innovation.com: The Sourcing Maniacs 2008 Vendor Tour Part 19: Servigistics
Michael Lamoureux, aka the doctor, a Computer Science PhD who has been heavily involved in the Sourcing and Supply Chain Space since 2000 and the e-Commerce space since 1997, writes an update on Servigistics.
Since we last spoke to the doctor, four big things have happened for us here at Servigistics.
First of all, we've made a number of updates to our workfoce management solution, including a web-based portal for customers to track their service status -- think Fedex package tracker on a steroid shake; we've enhanced automatic e-mail notifications and the command center dashboards; we've added dispatch capability to TomTom navigation devices, e-mail, and SMS; and, probably most significantly, leveraged grid-computing technology in computation-intensive portions of the software for dramatic improvements in scalability.
Secondly, we've made some significant enhancements in internationalization. We now support 8 different languages, including double-byte Japanese, Mandarin, and Korean; we can add a new language in two to three weeks, and each user can see the same data in her language and custom date and currency formats.
Thirdly, we've added some specific aerospace functionality with respect to fleet provisioning, rotable pool planning, inventory consolidation, PBH/PBL cost-based planning, RTP and de-manufacture, scheduled maintenance planning with respect to repair BOMs, and replacement forecasting for life-limited parts.
Finally, in addition to netting a number of significant new global customers, we've also landed some very big aerospace manufacturers, carriers, and MROs
Read the entire blog entry at sourcing innovation by clicking here.
