Executive Forum Chicago
09/22/2011
| Marriott Northwest, Hoffman Estates, Illinois
Join fellow executives at an exclusive event, participating with 15 companies that have practical experience and strategic visions in tackling the challenges across the Service Lifecycle – orchestrating people, process and technology to resolve customer problems, meet service commitments, and manage total cost to serve. You and your peers will engage in provocative presentations and discussions on the hottest topics in service and go back to the office with actionable ideas tested in real life situations. Register Now!
General areas of discussion will include:
- An information exchange between participating companies around proven techniques and challenges attendees are facing in their efforts to optimize durable goods service.
- Presentations and panels discussing organizational and process barriers to profitably improving asset availability, field dispatch avoidance, and first visit fix rates.
- An academic discussion about Service Lifecycle Management and the techniques, outcomes, and challenges of bridging the process gaps to achieve greater end-to-end visibility of the Service Lifecycle.
DATES:
Welcome Reception: Wednesday, September 21, 2011, 7:00 PM - 9:00 PM
Executive Forum: Thursday, September 22, 2011, 8:00 AM - 5:30 PM
Networking Event: Thursday, September 22, 2011, 6:00 PM - 10:00 PM
VENUE:
Marriott Northwest at Hoffman Estates
4800 Hoffman Boulevard
Hoffman Estates, Illinois 60192
REGISTER NOW!
