2004 Releases
June 15, 2004
Servigistics Acquires ProfitScience, Extending the Value of Industry's Leading Service Parts Management Solution
Merger sets new standard for service parts management solutions, enabling companies to improve profitability and increase customer satisfaction with a single solution
ProfitScience's pricing optimization solutions and deep pricing expertise will provide a unique, high-value extension to Servigistics' broad service parts management solution. In addition, ProfitScience's large client base of market-leaders in automotive and high-tech will complement Servigistics' extensive client base of industry leaders in high-tech, automotive, and aerospace. Both Servigistics and ProfitScience clients will benefit from a more comprehensive solution suite that will deliver higher performance across global service networks.
"Making the right pricing decisions can have more impact on overall profitability than cost-cutting alone, even in service parts," said Dwight Klappich, senior analyst with META Group. "While other industries, such as airlines and grocery, have adopted pricing optimization technologies, service part organizations are only now seeing the opportunity for better pricing strategies. Servigistics has a proven track record in Service Parts Management and with the acquisition of ProfitScience, it will extend its reach by enabling companies to set optimal prices for service parts."
ProfitScience President and CEO Bill Huyler will remain with the company as president of Servigistics Pricing Services. "I'm looking forward to working with the entire
Servigistics team as we move forward," said Huyler," "By combining our unique domain knowledge and expertise in service parts pricing and profit optimization with Servigistics' best-in-class service parts management capabilities, we can provide leading global companies with the only truly comprehensive service parts management solution that will deliver greater savings, efficiencies, and profitability."
"For over a decade, ProfitScience has combined extensive market research content, powerful profit optimization software, and deep pricing expertise to dramatically improve profitability and deliver significant value to an extensive list of marquee clients," said Eric Hinkle, CEO, Servigistics. "These capabilities represent a compelling expansion of our solution suite, and will enable our current and future clients to drive greater profitability and value. We are very pleased to welcome Bill Huyler and the ProfitScience team to Servigistics."










