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2005 Releases

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April 14, 2005

Dell Recognizes Six Suppliers in Annual Awards Program

Quality, Global Citizenship, Service Among Considerations for Awards

ROUND ROCK, Texas, April 14, 2005—Dell has recognized six companies that have helped it further improve its delivery of industry-leading customer experience and supply-chain management capabilities.

The six stood out from thousands of Dell production and general procurement suppliers evaluated on quality, global citizenship, service, continuity of supply and cost. The company’s Worldwide Procurement Supplier Awards, a program in its 12th year, were given recently at Dell’s annual Supplier Conference.

“Our suppliers are critical to helping Dell deliver an industry-leading experience to customers who expect nothing but the best product quality and value from us,” said Martin J. Garvin, senior vice president of Dell’s Worldwide Procurement Group and Global Customer Experience. “These suppliers affect Dell’s direct relationships with the largest enterprise customers down to individual consumers and have helped us achieve our most successful year with record-breaking operating results.”

Dell recognized suppliers in six categories.

Best Quality Supplier of the Year: MiTAC supplies Dell with mechanical components and motherboards. Best defective-parts-per-million record and lead-free manufacturing initiatives are among many reasons MiTAC took the top quality award.

Global Citizenship Supplier of the Year: NEC provides Dell with removable media storage devices. First lead-free optical drive in the industry for Dell and advancements in workplace principles earned NEC high praise.

Service Supplier of the Year: Servigistics offers Web-based event tracking, service parts planning and forecasting software. Servigistics demonstrated outstanding performance in tracking Dell’s U.S. inventory and supported the opening of Dell’s four Enterprise Command Centers around the world.

Diversity Supplier of the Year: Entelligence delivers enterprise services for Dell/EMC storage systems. Entelligence consistently delivered cost and quality leadership, including superior customer satisfaction ratings last year.

General Procurement Supplier of the Year: APL Logistics assists Dell with global logistics in Asia, Europe and the United States. The company provided outstanding support in supply-chain visibility of in-transit shipments, as well as helped Dell identify potential disruptions to its global supply chain.

Best Overall Supplier of the Year: Quanta Display Inc. is a leading manufacturer of liquid crystal displays. The company consistently delivered cost advantages and met Dell’s field-incident rate goals to help the company deliver a superior customer experience.

About Dell

Dell Inc. (NASDAQ: DELL) is a trusted and diversified information-technology supplier and partner, and sells a comprehensive portfolio of products and services directly to customers worldwide. Dell, recognized by Fortune magazine as America’s most admired company and No. 3 globally, designs, builds and delivers innovative, tailored systems that provide customers with exceptional value. Company revenue for the past year was $49.2 billion. For more information about Dell and its products and services, visit www.dell.com.

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