With more than $350 million in service parts inventory supporting approximately 500 field stocking locations around the country, the USPS is replacing its first-generation service parts planning software with the Servigistics Service Parts Management Solution to maintain its high rate of mail processing equipment uptime, critical for the movement of postal mail product, while reducing excess inventory, increasing inventory turns, lowering costs and improving visibility across its service parts network. With the Servigistics solution, the USPS will also avoid new purchases for service parts, while increasing forecast accuracy and parts availability nationwide.

“The USPS is one of the most visible service companies in the world, touching the lives of millions of households and businesses every day,” said Eric Hinkle, Servigistics CEO. “They join a growing list of companies who are replacing their first generation service parts planning systems with Servigistics, and to say we are thrilled the USPS has selected Servigistics as their partner for eSPIN is an understatement. We are confident in our ability to help them achieve their service-related goals, and look forward to a deep, lasting relationship.”

In January of 2005, the USPS issued an extensive Request for Proposal (RFP) and evaluated several service parts management solution providers to replace its existing technology, a process that culminated in the selection of Servigistics. Some of the requirements included a web-based architecture, ease of use and multi-echelon optimization capability.

About The United States Postal Service

Since 1775, the Postal Service has connected friends, families, neighbors and businesses by mail. It is an independent federal agency that visits 142 million homes and businesses every day and is the only service provider delivering to every address in the nation. The Postal Service receives no taxpayer dollars for routine operations, but derives its operating revenues solely from the sale of postage, products and services. With annual revenues of more than $69 billion, it is the world's leading provider of mailing and delivery services, offering some of the most affordable postage rates in the world. The Postal Service delivers more than 46 percent of the world's mail volume- some 206 billion letters, advertisements, periodicals and packages a year- and serves seven million customers each day at its 37,000 retail locations nationwide.