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2005 Releases

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September 06, 2005

TOSHIBA TEC CORPORATION Document Processing & Telecommunication System Company Selects Servigistics for Service Parts Management

Service parts management solution to be deployed globally to enhance visibility, streamline operations, and optimize inventory across subsidiaries

TOKYO, JAPAN and ATLANTA, GA – September 6, 2005 – TOSHIBA TEC CORPORATION Document Processing & Telecommunication System Company (from hereafter TOSHIBA TEC), a document processing and telecommunications systems provider, and Servigistics, Inc., the leading provider of service parts management solutions, announced today that TOSHIBA TEC has selected Servigistics to achieve world-class performance in their service parts operations.

Through a multi-phase implementation, TOSHIBA TEC will use the Servigistics solution to improve the effectiveness of the company’s service parts operations through global inventory visibility and optimization, by improving service levels, increasing forecast accuracy, boosting productivity, and enhancing collaboration across the company’s corporate and subsidiary operations.

“TOSHIBA TEC is currently using a first-generation service parts management solution that does not provide visibility across our global service parts inventory,” said Takeo Ishida, General Manager, TOSHIBA TEC. “We selected Servigistics for its proven ability to streamline service parts networks, optimize inventory investments, and provide visibility across worldwide, multi-echelon service parts operations with one integrated system.”

“We are very pleased to add TOSHIBA TEC to our growing list of industry-leading clients in the Asia-Pacific (APAC) region,” said Hiroshi Shimizu, General Manager of Servigistics APAC operations. “TOSHIBA TEC clearly understands the correlation between best-in-class service parts management and best-in-class service. They are demonstrating their commitment to deliver excellent service to customers by replacing their current service parts planning system with the market-leading Servigistics solution.”

TOSHIBA TEC is the second company within the TOSHIBA group to select the Servigistics solution. Servigistics is already successfully implemented around the world at TOSHIBA Medical Systems.

About TOSHIBA TEC CORPORATION

TOSHIBA TEC is helping realize more comfortable lifestyles through three main domains: Retail Information Systems (POS Systems, electronic cash registers, digital computing scales, and bar code systems), Document Processing & Telecommunication Systems (office automation equipment, special terminals, and supplies), and Home Electric Appliances & Other (vacuum cleaners, components). TOSHIBA TEC provides solutions by fully employing technical, information capacity, and system integration capabilities developed in all domains.