Since implementing the Servigistics solution, Parts Now! has improved planner productivity by 25%, increased fill rates to 98%, and reduced service parts inventory by 23%. Parts Now! utilizes the Servigistics solution to achieve global visibility across its service parts network, while enhancing its customer service and support levels and streamlining its service parts inventory.

“Servigistics has delivered tremendous value to Parts Now! by enabling the company to rapidly achieve key service-related objectives, while significantly improving our service parts operations,” said Bob Banke, Vice President, Operations, PartsNow!. “With Servigistics, we have enhanced our customer service levels, reduced inventory and improved our bottom line.”

“Parts Now! has an excellent reputation for delivering high standards in customer service and support, and implementing Servigistics has helped them further differentiate themselves,” said Eric Hinkle, CEO of Servigistics. “With Servigistics, Parts Now! is able to provide even higher quality customer service with less inventory and lower costs. We are pleased to be their technology partner.”

About Parts Now!

Parts Now! LLC is the world’s leading distributor of new and refurbished computer printer parts and component level repairs. The international wholesaler is the largest printer parts reseller for Hewlett-Packard, Lexmark and Canon U.S.A Inc. PARTS NOW! offers same-day shipping 7 a.m. to 7 p.m. Monday through Friday (8 a.m. to noon on Saturday), 99.8% perfect shipping accuracy, free industry-leading technical support and the highest availability of printer parts of any vendor.