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January 10, 2006

InFocus Raises the Bar on Service with Servigistics Implementation

Leading digital projection provider increases service levels and reduces costs after quick implementation of best-in-class service parts management solution

ATLANTA – January 10, 2006 - Servigistics, Inc., the leading provider of service parts management solutions, announced today that InFocus, the world’s leading provider of digital projection technology and services, has rapidly achieved its service goals after implementing the Servigistics Service Parts Management solution across its global service network in less than 12 weeks.

InFocus utilizes the Servigistics solution to manage its global service parts inventory and streamline its service parts operations. Since implementing Servigistics, InFocus has decreased backorders by 80% and reduced its inventory investment by 45% while increasing on-time service levels. Servigistics is fully integrated with InFocus’ service logistics data, which enables better management of service warehouse inventories, logistics and product repairs.

“The enhanced capabilities and rapid implementation of the Servigistics solution enabled InFocus to quickly and easily optimize its service parts inventory, while improving customer service and reducing cost,” said Eric Hinkle, Servigistics CEO. “With Servigistics, not only does InFocus now enjoy complete visibility across its service parts network, they have realized a very strong return on their investment.”