Konica Minolta will use the Servigistics solution to centralize management of global service parts inventory housed in multiple stocking locations throughout Japan, China, North America and Europe. With Servigistics, Konica Minolta will improve service part forecast accuracy and performance analysis, enabling the company to improve customer service levels while reducing inventory costs. Servigistics worked with Nihon Unisys to present and implement the Servigistics solution, as a result of their partnership agreement to offer service parts management solutions throughout Japan. The Servigistics solution is fully integrated with Konica Minolta’s existing SAP system.

“Konica Minolta is recognized around the world for its advanced technology and reliability,” said Hiroshi Shimizu, General Manager of Servigistics Asia. “By implementing the Servigistics solution, they are further demonstrating their commitment to service excellence and innovation in the digital imaging industry. Servigistics is pleased to be the solution provider chosen to help Konica Minolta transform their service parts network.”

Konica Minolta joins a growing base of Servigistics clients in the Asia-Pacific (APAC) region, including such companies as Dainippon Screen, Toshiba Medical, Toshiba Tec and Nihon Unisys. Building on the company’s already strong and growing presence in the Americas and EMEA, Servigistics extended operations to Asia in 2004 by opening regional headquarters in Tokyo to provide local services and support for APAC-headquartered clients, as well as to serve in-region operations of global clients headquartered in the Americas and EMEA.