The Servigistics Strategic Service Excellence Awards are presented to those clients who successfully demonstrate industry excellence in at least one of the following four areas: service innovation, customer commitment management, global service management, and service partner management.

The first-annual Strategic Service Excellence Award winners are as follows:

• Service Innovation Excellence: Dell and Honeywell
• Customer Commitment Excellence: Avaya and Toshiba Medical Systems
• Global Service Excellence: Sun Microsystems
• Service Partner Excellence: Volvo AB

These awards were presented at Servigistics EXCHANGE 2006 in San Francisco, the company’s fifth annual client conference. The goal of EXCHANGE is to provide an interactive forum for service leaders from around the world to share best practices in after-sale service and service parts management.

“Servigistics is proud to recognize the outstanding achievements of this year’s Strategic Service Excellence Award recipients,” said Eric Hinkle, Servigistics CEO. “This year’s winners stood out among our diverse client base for recognizing the value of strategic service management and establishing best practices in pursuit of world-class performance. These companies are truly raising the bar for the service industry along a number of key dimensions. We congratulate all of our winners and look forward to another successful year.”