Blue Coat chose the Servigistics solution as part of its core infrastructure designed to manage the company’s rapidly growing service business. The Servigistics solution will help Blue Coat reduce inventory, while working to meet the company’s customer commitments. Hosted by Servigistics and being delivered on-demand, the Servigistics solution will be integrated with Blue Coat’s existing Siebel system.

“After outgrowing our existing planning system, we needed a strategic service management solution that could easily scale with our growing business,” said Sam Mikles, Director of Service Parts Operations. “After evaluating various solutions on the market, we selected Servigistics for its scaleability, ease of use, and breadth and depth of functionality.”

“Blue Coat has quickly become a trusted name in secure content and application delivery, and they recognize the strategic importance of service to their continued success,” said Eric Hinkle, Servigistics CEO. “We are pleased they have chosen Servigistics as a core component of their service business infrastructure.”