Servigistics announced today that Servigistics 9.0, its Strategic Service Management solution encompassing service parts management, workforce management and pricing solutions, has been successfully tested to run on the SAP NetWeaver® platform and has earned “Powered by SAP NetWeaver” status. 

With nearly 30% of Servigistics’ global client base comprised of customers using SAP® solutions, the Powered by SAP NetWeaver qualification enables those clients to further leverage their existing investments in solutions from both companies by enhancing existing integration capabilities and enabling users to access Servigistics functionality within the SAP NetWeaver Portal. Additionally, future Servigistics clients will be assured seamless, rapid deployment of the Servigistics solution with their existing SAP NetWeaver-based environment.

“This qualification demonstrates our commitment to our growing list of Servigistics clients who are also running SAP solutions,” said Gary Brooks, Servigistics EVP Marketing and Alliances.  “Our clients will benefit from a highly scaleable, global strategic service management solution that enables them to transform their service operations and improve revenue, profitability, and customer service levels.”

Servigistics has successfully integrated with SAP solutions and delivered dramatic results to leading companies, including Agfa, Avaya, Credence, Dainippon Screen, Honeywell, Konica Minolta, StorageTek, Volvo, and others.

“Avaya seamlessly integrated the Servigistics solution with our SAP solution-based system in less than 23 weeks and achieved a complete transformation of our service parts business in less than six months after implementation,” said Jeff Gardner, Avaya Services Vice President, Field Technical Support.  “This new Powered by SAP NetWeaver qualification extends the tremendous value Servigistics has already delivered by enabling Avaya to leverage both solutions even further.”