Serving more than 900 dealers throughout North America, Canada and Mexico, Mazda will use the Servigistics Pricing solution to manage and optimize service parts prices, enabling the company to offer even more competitive prices to its dealer network. Operating interactively from a Web browser, Servigistics Pricing uses historical part data, part characteristics, and market information to analyze and implement competitive pricing strategies, while ensuring consistent and accurate application of pricing policies across the service enterprise.

"Mazda is committed to ensuring our dealers receive world-class service," said Eric Johnston, Vice President, Customer Service and Parts, for Mazda. "We chose to implement the Servigistics Pricing solution because it allows us to streamline our service parts pricing process and ensure our dealers are getting the most competitive price on the service part they need."

"Mazda is among an increasing number of forward-thinking companies that are recognizing the strategic value of modern pricing technology that is tailored specifically for the after-sales service environment," said Eric Hinkle, Servigistics CEO. "We are excited to add Mazda to our growing list of pricing clients."

Built on the same platform as Servigistics’ award-winning Service Parts Management and Workforce Management solutions, Servigistics Pricing combines proven strategic pricing methodologies, advanced optimization techniques, market adaptive business logic, and a global, multi-language, multi-currency open architecture to provide a comprehensive service parts pricing solution. Performance and conditions, such as competitive position, price sensitivity, and part alignment are analyzed on any group dimension to identify issues, opportunities, and strategies that have the greatest impact on the business.

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CONTACT:

Valerie Holpp
Servigistics
+1-404-933-9296
vholpp@servigistics.com