Leading Companies use Servigistics

2007 Releases

Back to 2007 Releases

March 27, 2007

Pitney Bowes Chooses Servigistics for Service Parts Management

Leading strategic service management solution to optimize service parts inventory across North America

STAMFORD, Conn., and ATLANTA, Ga. – March 27, 2007 – Pitney Bowes Inc., (NYSE:PBI) the world's leading mailstream technology company, and Servigistics, the leading strategic service management solution provider, announced today that Pitney Bowes has selected the Servigistics solution to manage the company’s North American service parts inventory.  With Servigistics, Pitney Bowes will optimize its network of service parts inventory in North America. With $50 million in service parts inventory in the US and Canada, Pitney Bowes will utilize the Servigistics solution to increase service levels while reducing service part inventory and freight expenditures.  Pitney Bowes selected Servigistics because the solution is flexible enough to manage the global service parts inventory required to support the company’s diverse line of mailstream technology products. “Pitney Bowes as a company always thinks about the customer first,” said Jordan Buser, Director, Service Supply Chain.  “We have met substantial supply chain challenges in recent years balancing the high level of service our customers demand with the operational efficiencies our shareholders require.  The Servigistics Planning module will enable us to provide an even higher level of service to our customers while optimizing our investment in service parts inventory and minimizing our freight expense.” “Pitney Bowes is recognized around the world for innovation and reliability,” said Eric Hinkle, CEO, Servigistics.  “By implementing the Servigistics Strategic Service Management solution, the company is further demonstrating its commitment to service excellence and innovation in the mailstream.  Servigistics is pleased to be the solution provider selected to help Pitney Bowes efficiently deliver on its service commitments.” About Pitney Bowes

Pitney Bowes provides the world's most comprehensive suite of mailstream software, hardware, services and solutions to help companies manage their flow of mail, documents and packages to improve communication. Pitney Bowes, with $5.7 billion in annual revenue, takes an all-inclusive view of its customers' operations, helping organizations of all sizes enjoy the competitive advantage that comes from an optimized mailstream. The company's 86 years of technological leadership have produced many major mailstream innovations, and it is consistently on the Intellectual Property Owners Association's list of top U.S. patent holders. With approximately 35,000 employees worldwide, Pitney Bowes serves more than 2 million businesses through direct and dealer operations. More information about the company can be found at www.pb.com.

About Servigistics

Servigistics is the leading strategic service management solution provider, offering service parts management, workforce management and pricing solutions that operate together on a single data model to enable companies to transform their global service operations by dramatically increasing profitability, cash flow, and customer loyalty.  Servigistics solutions have been deployed and proven globally by a 100% referenceable client base of market-leading companies across industries in high technology, aerospace, automotive, telecommunications, medical equipment, consumer durables, and heavy industrial. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in Bristol and Tokyo and sales and service professionals around the world.

# # #

CONTACT:

Servigistics

Shannon Rentner

Senior Manager, Public Relations

+1 404-428-4821

srentner@servigistics.com