2007 Releases
September 28, 2007
FounderTech Successfully Implements Servigistics
Leading Computer Manufacturer Optimizes Service Parts Inventory across China Operations
Atlanta, Ga – September 19, 2007 –Servigistics, the leading strategic service
management solution provider, announced today that FounderTech, China’s second largest PC manufacturer, successfully implemented the Servigistics’ Service Parts Planning solution across its service business in China.
FounderTech integrated the Servigistics solution to manage 10,000 service parts across three central service locations, 16 field service locations and 68 consignment depots in China. With Servigistics, FounderTech aligned its service organization on a single platform to optimize its inventory and manage overall performance at all levels of the service business. FounderTech selected Servigistics because of its post-sale service expertise and proven track record in implementing solutions for leading companies around the world.
“With Servigistics, we have the opportunity to optimize inventory and increase our already high service levels. We’re off to a strong start with the on-time-and-within-budget implementation of the Servigistics Strategic Service Management solution,” said Sun Guofu, vice president, FounderTech. “The Servigistics solution enables us to have the right part in the right stocking location at the right time, which minimizes downtime for our customers while more effectively controlling our inventory investments.”
“With the Servigistics Service Parts Management solution, FounderTech seeks to significantly reduce the service parts inventory while improving service levels at various cities in China,” said Hiroshi Shimizu, General Manager, Servigistics Asia Pacific. “FounderTech’s implementation signifies its strategic investment in service to sustain customer loyalty and maintain market leadership.”
About Servigistics
Servigistics is the leading strategic service management solution provider, offering service parts management, workforce management and pricing solutions that operate together on a single data model to enable companies to transform their global service operations by dramatically increasing profitability, cash flow, and customer loyalty. Servigistics solutions have been deployed and proven globally by a highly referenceable client base of market-leading companies across industries in high technology, aerospace, automotive, telecommunications, medical equipment, consumer durables, and heavy industrial. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in London and Tokyo and sales and service professionals around the world. Please contact Servigistics at 1-888-942-8623 or +1-770-565-2340, via e-mail at info@servigistics.com or at http://www.servigistics.com/.
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CONTACTS:
Servigistics
Shannon Rentner
Senior Manager, Public Relations
+1 404-428-4821
srentner@servigistics.com










