Tokyo and Atlanta – September 25, 2007 – Servigistics, the leading strategic service management solution provider, today announced that its third annual APAC client conference, Servigistics EXCHANGE 2007 Tokyo, will be held October 10-11 at the Hotel Grand Palace in Chiyoda-ku, Tokyo.  As one of the few events in Japan to focus on post-sale service, the conference will bring together clients, partners and service business leaders from across the Asia-Pacific region to exchange ideas on “Service as a Business Strategy: Making Service Proactive.”

Participants will have access to industry leaders and their presentations that explore how Strategic Service Management is increasingly important to reducing operation costs, improving revenue and profits, and fostering customer loyalty. The program includes in-depth case studies from Dainippon Screen Mfg., Konica Minolta Business Technologies, Founder Technology Group, and Toshiba Tec. Keynote speaker, Teng Shyh Chyang, Director, Supply Chain Consultancy, Global Customer Solutions, DHL Asia Pacific, will present “The Art of Managing Service Parts Logistics.”   

“Servigistics EXCHANGE Tokyo is one of the few events in Japan that draws service leaders from across industries to exchange ideas on how to deliver world class service,” said Nobuo Tsumura, General Manager, Service Logistics Division, Konica Minolta Business Technologies Inc. “This is significant because of the increasing challenges that come from servicing customers that span the globe.”

“Servigistics EXCHANGE not only enables Servigistics to better serve our clients and partners, but also provides a valuable opportunity for service leaders across Asia-Pacific to discuss best practices for deriving the most value from their Strategic Service Management solutions,” said Hiroshi Shimizu, General Manager, Servigistics Asia Pacific.

Servigistics will host its seventh annual client conference in North America, Servigistics EXCHANGE 2008, April 27-29 in Dallas, Texas.

About Servigistics
Servigistics is the leading strategic service management solution provider, offering service parts management, workforce management and pricing solutions that operate together on a single data model to enable companies to transform their global service operations by dramatically increasing profitability, cash flow, and customer loyalty.  Servigistics solutions have been deployed and proven globally by a highly referenceable client base of market-leading companies across industries in high technology, aerospace, automotive, telecommunications, medical equipment, consumer durables, and heavy industrial. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in London and Tokyo and sales and service professionals around the world.  Please contact Servigistics at 1-888-942-8623 or +1-770-565-2340, via e-mail at info@servigistics.com or at www.servigistics.com.

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CONTACTS:

Shannon Rentner

Servigistics
+1-770-565-2340 x250
srentner@servigistics.com