ATLANTA, March 25 /PRNewswire/ -- Servigistics, the leading strategic service management solution provider, announced today that NCR Corporation, a global technology company leading how the world connects, interacts and transacts with business, has selected the Servigistics Service Parts Management solution to improve customer service levels while also reducing global service parts inventory.

    NCR will utilize the Servigistics solution to optimize inventory in its Regional Distribution Centers as well as Field Stocking Locations and field service technician truck stocks in order to support the delivery of high customer service levels.

    NCR's criteria for selecting a service management solution provider included the ability to offer a single solution for managing inventory across central and field locations worldwide, as well as a track record of success in working with other leading global companies.

    "NCR maintains a commitment to our customers for delivering superior service," said Jack Rittenhouse, Director, Global Supply Chain, NCR. "With Servigistics, our goal is to improve our already-high service levels while reducing costs, eliminating inefficiencies and improving overall productivity."

    "As an industry leader and innovator, NCR must consistently meet the increasing challenge of serving a global customer base," said Eric Hinkle, CEO, Servigistics. "By choosing the Servigistics Strategic Service Management solution, NCR is making a strategic investment in service to enhance customer loyalty and maintain market leadership."

    About Servigistics

    Servigistics is the leading strategic service management solution provider, offering service parts management, workforce management, pricing solutions and knowledge management that operate together on a single data model to enable companies to transform their global service operations by dramatically increasing profitability, cash flow, and customer loyalty. Servigistics solutions have been deployed and proven globally by a highly referenceable client base of market-leading companies across industries in high technology, aerospace, motor vehicles, telecommunications, medical equipment, consumer durables, and heavy industrial. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in the UK and Japan and sales and service professionals around the world. Please contact Servigistics at 1.888.942.8623 or +1.770.565.2340, via e-mail at info@servigistics.com, or via the Web at http://www.servigistics.com/.