2008 Releases
May 01, 2008
Servigistics Honors Clients for “Strategic Service Management Excellence”
Third annual “Strategic Service Management Excellence” awards presented to five clients for unparalleled service excellence
The Servigistics “Strategic Service Management Excellence” Awards are presented to those clients who successfully demonstrate industry excellence in at least one of the key areas of strategic service management, including commitment management, global resource planning, partner and dealer management and pricing management.
The third annual “Strategic Service Management Excellence” Award winners are as follows:
- Global Service: Embraer
- Customer Commitment: Pitney Bowes
- Service Pricing: Mazda
- Dealer Management: Komatsu North America
- Partner Management: Konica Minolta
“Our honorees stand out among our diverse client base for not only recognizing the value of strategic service management,” said Eric Hinkle, Servigistics CEO, “but also for demonstrating best practices in pursuit of world-class service. These companies are showing how service can become a substantial growth engine and definitive source of competitive differentiation. Congratulations to all of the winners.”
These awards were presented at Servigistics EXCHANGE 2008 in Dallas, Texas, the company’s seventh annual client conference. The goal of Servigistics EXCHANGE is to provide an interactive forum for service leaders from around the world to share best practices in strategic service management.
About Servigistics
Servigistics is the leading strategic service management solution provider, offering service parts management, workforce management, knowledge management and pricing solutions that operate together on a single data model to enable companies to transform their global service operations by dramatically increasing profitability, cash flow, and customer loyalty. Servigistics solutions have been deployed and proven globally by a highly referenceable client base of market-leading companies across industries in high technology, aerospace, motor vehicles, telecommunications, medical equipment, consumer durables, and heavy industrial. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in the UK and Japan and sales and service professionals around the world. Please contact Servigistics at 1.888.942.8623 or +1.770.565.2340, via e-mail at info@servigistics.com, or via the Web at http://www.servigistics.com/.
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