Atlanta, Ga. – August 21, 2008 – Servigistics, the leading strategic service management solution provider, announced today that KMWorld, the leading information provider serving the Knowledge Management systems market and covers the latest in Content, Document and Knowledge Management,  named Servigistics Strategic Service Management software suite among the Trend Setting Products of 2008.  

Servigistics Strategic Service Management award-winning suite of solutions consists of service parts management, workforce management, pricing solutions and knowledge management.  The solutions operate together on a single data model to enable companies to transform their global service operations.

According to KMWorld editor-in-chief Hugh McKellar, the common denominator among the trend setting products was “delivering robust customer value.”  This year’s list was compiled through briefings, analysts, users and systems integrators. 

“Our primary goal is to mitigate risk in the service chain by ensuring that companies have the right knowledge, people, parts, and prices to deliver outstanding service,” said Eric Hinkle, Chief Executive Officer, Servigistics. “Our solution enables our clients not only to substantially improve customer satisfaction and loyalty, but internal productivity and financial performance as well.  We are pleased to receive this recognition from KMWorld.” 

About Servigistics

Servigistics is the leading strategic service management solution provider, offering service parts management, workforce management, pricing solutions and knowledge management that operate together on a single data model to enable companies to transform their global service operations by dramatically increasing profitability, cash flow, and customer loyalty.  Servigistics solutions have been deployed and proven globally by a highly referenceable client base of market-leading companies across industries in high technology, aerospace, motor vehicles, telecommunications, medical equipment, consumer durables, and heavy industrial. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in the UK and Japan and sales and service professionals around the world.  Please contact Servigistics at 1.888.942.8623 or +1.770.565.2340, via e-mail at info@servigistics.com, or via the Web at http://www.servigistics.com/.