Servigistics’ Service Content is a powerful content management system that allows enterprises to organize, manage, and distribute the critical content necessary to support their service distribution channels. It reduces the time to deliver product, parts, and support content to market from months to minutes. Service Content transforms the way service organizations generate web-based and print product catalogs, price lists, illustrated parts manuals, and service parts catalogs.
With hosted dealer-branded Web-based storefronts, the Service Content solution handles online transactions, quote and order management, and product configuration, enabling OEMs, distributors, and dealers to more effectively market their parts and service offerings to end customers.
Contact us and learn how Servigistics’ clients leveraging the Service Content solution have reported significant returns in the following areas:
- Increased parts revenue three fold in four years
- 98% of parts orders and 90% of warranty claims automatically processed
- Decrease in order line items with no part number from 85% to 5%
- Reduction of all serial number-specific service content from 45 silos to one single repository
- Elimination of duplicate technical questions
