Servigistics’ Service Logistics solution is the service network execution engine that integrates visibility and management of critical network partners, including OEMs, repair depots, triage and distribution centers and logistics providers. It is the only available solution that gives companies the insight into the end-to-end service supply chain to orchestrate all service orders, monitor and solve exceptions, manage parts by condition and ownership, view all service levels and manage turnaround times by contract and customer.
Service Logistics reverse logistics software provides inbound, outbound and inventory warehouse management capabilities to support a wide range of operational complexities and service network configurations.
While service network supply chains continue to become more interconnected and product lifecycles shrink, increasing customer expectations emphasize the importance of the reverse logistics supply chain. Companies need the ability to track and manage the service network’s inventory, orders, events and exceptions and repair and warehousing activities to effectively and profitably compete globally.
Contact us to learn why leading companies in the industrial equipment, motor vehicles, high tech, medical and scientific equipment, consumer electronics and appliances and aerospace and defense (A&D) industries leverage Servigistics’ Service Logistics to realize returns like:
- Returns Turnaround Time – up to 50% reduction
- Asset Recovery Rate – up to 30% improvement
- Customer Churn Reduction – up to 20% satisfaction improvement
- Freight Cost Reduction – up to 20%
