Leading Companies use Servigistics

Strategic Service Management has become a strategic growth driver

Welcome to part one of a five part video series featuring leading industry analysts and service visionaries from AberdeenGroup, Accenture, AMR Research, IBM, Sun Microsystems, Juniper Networks, Chainlink Research, Rolls-Royce and igniteService.  These well known service industry leaders will share their thoughts and insights on how post-sale service is becoming increasingly strategic to profits, competitive differentiation and customer loyalty.  Enjoy.

Part 1: 

video AMR: View Streaming Video - Bruce Richardson, VP Research, AMR Research

video Sun: View Streaming Video - Steve Simpson, Senior Director, Sun Microsystems

Part 2: 

video AberdeenGroup: View Streaming Video - Steve Roth, Former VP, AberdeenGroup

video Juniper Networks: View Streaming Video - Steve Blaz, VP of Global Service Operations

Part 3:

video Chainlink Research: View Streaming Video - Ann Grackin

video igniteService: View Streaming Video - Michael Isreal, Founder

video Rolls-Royce: View Streaming Video - David Frazer, AE Aftermarket Director

Part 4:

video Rolls-Royce: View Streaming Video - Roger Dycus, Senior Director of Operations